Agent Library · Sales

Reply to every sales lead in seconds, and book the visit.

The Sales Agent responds to website and third-party leads the moment they arrive, answers inventory and pricing questions from your data, and books test drives against live availability.

Book a demo Start a live call

CarGurus lead · 11:48 PMMaria Reyes · 2024 RAV4 XLE

Answered

Is the white RAV4 XLE still available? What’s the out-the-door price?

Checked inventory in vAuto · In stock

Hi Maria, it’s still here. I can get you an exact out-the-door number. Are you trading anything in?

Yes, a 2019 CR-V with about 60k miles.

Thanks. Our team will send a trade estimate first thing tomorrow. Want to see the RAV4 this weekend? I have Saturday at 10:30 or 1:00.

10:30 works.

Test drive written to VinSolutions · Sat 10:30 AM

Summary sent to your team. Hot lead. Test drive Sat 10:30 AM. Trade: 2019 CR-V, about 60k miles. Play: send the trade estimate before 10 AM.

In the product

Every lead in Lead 360.

Every call, text, and chat on one timeline, with the lead's priority and owner, so your salesperson picks up where the agent left off.

app.dealerhive.ai · Lead 360

Every channel

Reply to shoppers on every channel.

The same agent answers by phone, text, website chat, and live video, with the same knowledge and the same handoff to your team.

Calls and texts

Answers the phone and keeps the conversation going by text.

Chat with Bayside Toyota

Website chat

Answers shoppers on your site and books the visit without leaving the page.

Video agent · Bayside ToyotaLIVE

Video agent

A face-to-face conversation for shoppers who want to talk it through.

What it handles

What the AI Sales Agent does for you.

Internet lead response

Autotrader, Cars.com, CarGurus, and website leads answered in seconds.

Inventory questions

Checks current inventory and suggests alternatives when a unit is sold.

Test drive booking

Books the visit and writes it to your CRM.

Trade-in questions

Collects trade details and moves the customer toward a value.

Inbound sales calls

Handles sales calls when your team is busy or the store is closed.

Hot lead handoff

Passes ready buyers to a salesperson with the full story.

How a conversation flows

What happens behind the conversation.

Responds while the buyer is still lookingReplies in seconds, day or night, from the listing they asked about.

Answers from your dataAvailability comes from your inventory, not guesses.

Moves toward a visitCollects trade details and offers real appointment times.

Hands off with contextYour salesperson sees the vehicle, the trade, the ASAP status, and the next Play.

Where it fits

One agent, handing off to the rest.

Every agent reads leads with ASAP Check, so each handoff comes with what the customer asked and the next Play.

01CaptureReplies to every lead in seconds

02NurtureQuiet leads go to Lead Nurture

03PrioritizeScored with buying signals

04BookTest drives booked into your CRM

05MeasureLead-to-appointment by source

Tune it

Make it sound like your store.

Power users can change the voice, prompts, tools, and hours in Agent Builder and hear a test call before going live. Or our team does it for you.

See Agent Builder

CONNECTS TO

VinSolutionsSalesforce AutomotivevAutoAutotraderCars.comCarGurus

WHAT'S TRACKED

Response time by lead source

Appointments set

ASAP status per lead

Hot leads handed off

FAQ

Questions about the AI Sales Agent.

Will it quote prices?

It answers from your approved data and your rules. Pricing questions can be answered, routed to a salesperson, or turned into an appointment.

Which lead sources does it cover?

Website leads plus Autotrader, Cars.com, CarGurus, Kelley Blue Book, Edmunds, TrueCar, Carfax, and CarsDirect.

How fast can we go live?

Setup takes about 10 minutes of your time. Your agent goes live within 24 hours.

Do we need a new phone number?

No. You can start without porting your number.

Can we change what the agent says?

Yes. Power users can edit prompts, voice, tools, and hours in Agent Builder. Or our team makes the change for you.

See it on your own leads.

Book a 20-minute demo. We'll walk through your leads, your CRM, and how DealerHive fits your store.