Every service call answered and booked.
The Service Agent books appointments straight into your scheduler, and it reaches out to fill the bays: recalls, declined work, and maintenance that’s due.
Every service call, logged.
Call Logs show the concern and the booking. Customers get the confirmation and reminder by text.
What the AI Service Agent does for you.
Service scheduling
Books, confirms, and reschedules against live availability in xTime.
Service calls
Answers service calls during the rush and after hours.
Recall outreach
Contacts customers with open recalls and books the repair.
Declined work
Follows up on recommended work customers postponed.
Service reminders
Reaches customers when service is due.
Advisor handoff
Advisors see the concern, the vehicle, and the booked time.
What happens behind the conversation.
One agent, handing off to the rest.
Every agent reads leads with ASAP Check, so each handoff comes with what the customer asked and the next Play.
Make it sound like your store.
Power users can change the voice, prompts, tools, and hours in Agent Builder and hear a test call before going live. Or our team does it for you.
Questions about the AI Service Agent.
Does it book directly into our scheduler?
Yes. It books, confirms, and reschedules against live xTime availability.
Can it run outbound campaigns?
Yes. Recall outreach, declined work, and service reminders are ready-made agents in the library.
How fast can we go live?
Setup takes about 10 minutes of your time. Your agent goes live within 24 hours.
Do we need a new phone number?
No. You can start without porting your number.
Can we change what the agent says?
Yes. Power users can edit prompts, voice, tools, and hours in Agent Builder. Or our team makes the change for you.
See it on your own leads.
Book a 20-minute demo. We'll walk through your leads, your CRM, and how DealerHive fits your store.